You can delete your Togo RV account (called a Roadpass) from the edit profile page in our app or at our website by following the steps below. If you need help deleting your account, please contact us at support@togorv.com. We'll be sad to see you go but happy to help you out!
Canceling Subscriptions
If you have a paid subscription, your subscription will not be canceled or refunded when you delete your account. You will need to disable auto-renewal on your subscription prior to deleting your account. Contact us before deleting your account if you need help with this!
- Open the Togo RV app on your phone.
- Tap the profile icon in the top right of the Home screen.
- Tap Profile to go to the edit profile page.
- Scroll down to the "Delete Roadpass account" section and tap the Delete Account button.
- You'll be asked to confirm that you're you want to delete your account because this cannot be undone. To complete the deletion, tap the Delete Account button.
- Afterward, you'll see a message confirming your account has been deleted.
- Go to https://app.togorv.com/ and sign into your account if you aren't already signed in.
- Click the My Account button in the bottom left of the screen.
- Under the Profile section, click the link to "Update Roadpass profile"
- Scroll down to the "Delete Roadpass account" section and tap the Delete Account button.
- You'll be asked to confirm that you're you want to delete your account because this cannot be undone. To complete the deletion, tap the Delete Account button.
- Afterward, you'll see a message confirming your account has been deleted.