If we aren't able to find your location in the Togo RV app, you'll receive an error that says "Your location cannot be found". This is most often due to poor network connection, or may occur if you haven't granted permission for our app to access your location.
- If you have a weak WiFi or cell signal, please try again when you are in an area with a stronger connection.
- To confirm that you have location services turned on, please follow the steps below depending on your device type.
- If you have an Apple device, click here: https://support.apple.com/en-us/HT207092
- If you have an Android device, click here: https://support.google.com/accounts/answer/6179507
If you keep receiving this error after confirming that the Togo RV app has permission to use your location and you do have a strong network connection, please contact us for further assistance.