How to cancel a free trial through the App Store

If you signed up for a 1-week free trial on an Apple device through the App Store, you will need to cancel at least 24 hours before the trial ends to avoid being charged for the annual subscription. The free trial will need to be canceled through the Apple ID settings on your device.

Please note: Togo RV is not able to cancel an Apple free trial on your behalf.

You can cancel through the Apple ID settings on your iPhone or iPad, or in the desktop App Store on a computer. Please see this support article from Apple for details on how to manage a subscription: http://support.apple.com/kb/ht4098

  • If you do see Togo RV, select that subscription and tap the "Cancel Subscription" button.
    • If you do not see Togo RV listed, this means you do not have a free trial activated under this Apple account.
  • If you do not see the "Cancel Subscription" button, this means it has already been canceled. Once the free trial has been canceled, you will no longer see a cancel button. Instead, you will see an "Expires [date]" listed with the subscription. 

If you have already been charged for a Togo RV subscription after your free trial and would like to cancel, you can request a refund from Apple. You will need to work with Apple directly, as Togo RV is not able to manage in-app purchases or process refunds on their behalf. You can find more information on how to request a refund from Apple here: https://support.apple.com/en-us/HT204084

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